1. Data collected
When a booking is made, the website may collect the information needed to process the request: first and last name, email address, phone number, address, stay dates and payment information.
2. Purposes
This data is used to manage bookings, answer requests, provide customer follow-up, comply with legal obligations, and improve the operation of the website.
3. Payment
Payments may be processed by a secure external provider. Full bank details are not stored by the property.
4. Retention
Data is kept for the time needed to manage the customer relationship, accounting obligations and applicable legal requirements.
5. Data sharing
Data may only be shared with service providers necessary for the operation of the service: website hosting, payment, email, booking, or administrative obligations.
6. Individual rights
You may request access to, correction of, or deletion of your personal data within the limits set by law, using the contact details provided on the website.
7. Cookies
The website may use cookies necessary for its operation and, where applicable, measurement cookies or third-party service cookies. Preferences should be manageable according to the installed tools.